Agenda

Steve Alexander, a renowned business strategist and speaker, will be joined by Stanley Louissaint of Fluid Designs. Stanley runs one of the most profitable MSPs in the country with zero staff. Fluid Designs has surpassed the $1M a year revenue mark and this year will approach $2M. The two will share insights on achieving milestone revenue. The presentation, titled "How to reach your first/next million in revenue", promises to provide actionable strategies for businesses of all sizes. Alexander & Louissaint will delve into specific techniques that have proven successful in their own journeys, including innovative marketing strategies, effective customer relationship management, and efficient operational practices. Attendees can expect to learn not just theory, but practical...

Speakers

President
Cloud Voice Alliance
Moderator
President
Fluid Designs Inc
Panelist
2023-10-25 Sessions Bill McClain, Steve Alexander, Stanley Louissaint,

This session will contain 7 real-world take aways that have been proven successful by CVA members. Industry veteran, Jeff Lytle, shares some easy to implement tips that will help you acquire new clients, make the ones you currently have stickier, and increase profitability.

Speakers

Managing Director
Cloud Voice Alliance
Moderator
CEO
Sandy Beaches Software
Speaker
2023-10-25 Sessions Jeff Dworkin, Jeff Lytle,

Delve into the world of UCaaS marketing, where you'll discover the knowledge and insights needed to develop impactful marketing strategies and drive business growth in the dynamic UCaaS landscape. Don't miss this opportunity to gain a competitive edge and make your UCaaS marketing efforts more successful than ever!

Speakers

Solutions Consultant
GreenStar Marketing
Speaker
First Vice President
Cloud Voice Alliance
Moderator
2023-10-25 Sessions Donna Renee, Thomas Luksa,

Step into the future with ChatGPT at the helm, sculpting intuitive Chatbots and Voicebots to amplify your UCaaS solutions. This session unveils the art and science of leveraging Conversational AI to foster seamless interactions, drive engagement, and ascend the ladder of innovation. Be at the forefront, where technology meets conversation, and redefine digital communication

Speakers

Secretary/Treasurer
Cloud Voice Alliance
Moderator
Partner
UponAI
Speaker
Partner
UponAI
Speaker
2023-10-25 Sessions Andrea Robel, Jody Gonzales, Viraj Mehta,

Exhibit Hall: https://theucaasevent.com/page/190973/sponsors

2023-10-25 Sessions

The demand for additional security is increasing with clients as fast as the number of attacks that they are facing daily. Hornetsecurity helps MSPs manage multiple solutions by providing a Single Pane of Glass approach to multiple, necessary security products.

Speakers

Vice President of Sales
Hornetsecurity
Speaker
Secretary/Treasurer
Cloud Voice Alliance
Moderator
2023-10-25 Sessions Alain Constantineau, Andrea Robel,

It’s been said that UCaaS is UCaaS is UCaaS; so how can partners compete? In this session we’ll be discussing how partners can (and do) create unique advantages to move the conversation from pricing to value.

Speakers

Channel Director
Viirtue
Speaker
President
Cloud Voice Alliance
Moderator
2023-10-25 Sessions Matt Jackopin, Bill McClain,

This exciting presentation is designed to equip you with the essential strategies for building a robust sales framework. Discover proven techniques that empower your team to consistently close deals and drive revenue. Join us for an insightful session that will revolutionize your approach to sales and set you on the path to sustainable success.

Speakers

Managing Director
Cloud Voice Alliance
Moderator
Vice President of Sales
White Label Communications
Speaker
2023-10-25 Sessions Jeff Dworkin, Nick Tabish,

TBD

Speakers

VP Sales Strategy
Eddy
Speaker
President
Cloud Voice Alliance
Moderator
2023-10-25 Sessions Jordan Boogaard, Bill McClain,

Exhibit Hall: https://theucaasevent.com/page/190973/sponsors

2023-10-25 Sessions

Breakfast Chat: "Scaling in the Digital and AI-enabled Age: A Conversation with Rich Tehrani, TMC's CEO and Chief Editor, and Bill Miller, host of "The CEO Success Stories" webinar series for the Cloud Voice Alliance. Please join Rich Tehrani, CEO and Chief Editor of TMC, a leading voice in the IT and Cloud industry, and Bill Miller, author of the 2-time award-winning book "The Rookie CEO, You Can't Make This Stuff Up!" with 5 decades of leadership experience in VoIP, UCaas, and tech as they unpack the strategies and insights vital to scaling a business in today's world of AI-enabled digital business. This engaging breakfast chat is tailored for the Cloud Voice Alliance. **Why Attend?** Whether you're a seasoned provider or new to the UCaaS space, this session promises actionable...

Speakers

Author
The Rookie CEO
Moderator
CEO and Group Editor-in-Chief
Technology Marketing Corporation (TMC)
Speaker
2023-10-26 Sessions Bill Miller, Rich Tehrani,

Microsoft Teams has more than 300 million active monthly users as of April 2023 with only a fraction – around 12+ million at last count in August 2022 — fully enabled for PSTN/Voice Calling. Cavell Group forecasts the market for PSTN-enabled Teams calling is projected to grow to 40 million users by 2027. This is a huge opportunity for MSPs. In this session, we’ll cover: The opportunity for MSPs in Teams PSTN/Voice calling The plusses and minuses of the Teams Phone System Why businesses want to use Teams PSTN/Voice calling The many paths MSPs can take to monetize Teams by enabling PSTN/Voice Calling

Speakers

Director, Wholesale Channel
Reinvent Telecom
Speaker
President
Cloud Voice Alliance
Moderator
2023-10-26 Sessions David Ansehl, Bill McClain,

We can’t afford to miss a beat in today’s digital world. While it’s true that modern UCaaS solutions have revolutionized the way organizations connect, collaborate, and thrive, you may not be aware of the hidden superhero behind every seamless video call, crystal-clear voice message, and lightning-fast data transfer: your internet connection. Join Lori Stout, CMO of Bigleaf Networks, to explore how the quest for perfect internet connectivity transforms “just okay” communication into high-impact collaboration. We'll dive into the critical role of internet health and stability, unveiling the secrets behind uninterrupted video conferencing, lightning-speed file sharing, and flawless voice calls. Fail-proof internet connectivity doesn’t have to be complicated, costly, or...

Speakers

Chief Marketing Officer
Bigleaf Networks, Inc.
Speaker
First Vice President
Cloud Voice Alliance
Moderator
2023-10-26 Sessions Lori Stout, Thomas Luksa,

Exhibit Hall: https://theucaasevent.com/page/190973/sponsors

2023-10-26 Sessions

Teams has surpassed 300 million active users, and the most recent public statistics show that more than 15 million are telephony enabled. As the dominant collaboration platform, it is an easy choice for Microsoft-centric IT teams to choose Teams for their various IT needs. And as customers increasingly adopt Teams, cloud voice resellers are being asked to support them in ways that may threaten to undercut their UCaaS business. No cloud reseller can take on Teams directly and win, so they must instead co-exist, and somehow make the best of the situation. Fortunately, the telephony piece is anything but simple, and PSTN connectivity isn’t native to Microsoft. Providing an apples-to-apples experience going from desk phones and PBXs to Teams-based calling can be quite challenging. ...

Speakers

CEO and Co-Founder
TeamMate Technology
Speaker
President
Cloud Voice Alliance
Moderator
2023-10-26 Sessions Eric Hernaez, Bill McClain,

In an era of fierce competition, the key to success is crafting a forward-thinking UCaaS ecosystem. Join this informative session to explore the essential components for creating a competitive edge. We'll delve into the crucial elements of Microsoft Teams, contact center solutions, vertical marketing strategies, integrations, harnessing the power of SMS/MMS capabilities, and more. Discover how these components, when strategically integrated, empower your business to keep pace and surge ahead in a dynamic and highly competitive market. Hear from SkySwitch's Director of Sales, Sean Breeden, on how to leverage these tools for your business's advantage and seize the opportunity for future growth.

Speakers

Director, Sales
SkySwitch
Speaker
Secretary/Treasurer
Cloud Voice Alliance
Moderator
2023-10-26 Sessions Sean Breeden, Andrea Robel,

Speakers

President
iReply Back Office Services, Inc.
Speaker
First Vice President
Cloud Voice Alliance
Moderator
2023-10-26 Sessions Hajee Aquino, Thomas Luksa,

Join the board of the CVA in this interactive discussion about how the CVA can better assist our members in growning their businesses.

Speakers

Managing Director
Cloud Voice Alliance
Moderator
President
Cloud Voice Alliance
Panelist
First Vice President
Cloud Voice Alliance
Panelist
Secretary/Treasurer
Cloud Voice Alliance
Panelist
2023-10-26 Sessions Jeff Dworkin, Bill McClain, Thomas Luksa, Andrea Robel,

Exhibit Hall: https://theucaasevent.com/page/190973/sponsors

2023-10-26 Sessions