Jeff Lytle has over 30 years of software development experience specifically related to telecommunications billing. As Sandy Beaches' founder and president, he's committed to the company's mission to help competitive communications companies grow and remain profitable by consistently ensuring invoice taxation compliance and providing the tools needed for superior customer service. Under his direction, SBS made the INC. 500 list in 2003, the OKC Metro 50 Fastest Growing Privately Held Companies in 2002 and 2003. He was also a finalist for “Oklahoma’s Most Admired CEOs” in 2010. Jeff proudly served in the USAF and holds a B.B.A. in Business from the University of Central Oklahoma.
Steve Alexander, president of MSP-Ignite, has been involved with providing IT services since 1987. His focus on recurring revenue models has helped him sell both of his MSPs and has had him involved in several dozen mergers and acquisitions. Steve has served on the advisory boards of local nonprofits as well as national business advisory groups. His focus and experience in building business equity through strong internal systems and a focus on predictable recurring revenue is an asset to anyone in the IT industry. His desire to continually give back to others is the driving force behind MSP-Ignite Peer Groups.
Ansehl leads Reinvent’s Reseller Partner Program, helping VARs and MSPs build their cloud communications businesses as owners, not agents. Ansehl joined the company in January 2018 and has been instrumental in developing the program, building the partner support team and growing the reseller base. Previously, he was part of the telecommunications systems division at Toshiba, where he rose through the ranks from sales engineer to regional manager and, ultimately, director for the West before it was acquired by Mitel. In that capacity, he was instrumental in growing the division’s channel, which managed more than $20 million in revenue from small, medium, enterprise customers as well as institutions in the government and education sectors. He spent the past several years developing Toshiba VIPedge cloud and helping partners transition from offering premises-based systems to cloud-based solutions with an emphasis on UCaaS.
Bill McClain, aka Phone Bill, began his career in networking over 34 years ago. Since then, Bill has created and grown two successful IT based businesses, Networking Solutions and StratusDial.
Aside from his professional achievements, Bill is known for his strong interpersonal skills and his ability to build strong, long-lasting connections. His genuine passion for empowering and supporting businesses has made him a sought-after mentor and coach within his organization and the industry.
Bill lives in Virginia with his wife and three children.
Bill is the author of The Rookie CEO, You Can’t Make This Stuff Up!and has held senior executive positions with Digium, Freedom Voice, Fujitsu, and 3Com in the VoIP and UCaaS world as well as several other tech companies. He writes and manages CEO Insights and is always looking for CEO Tips and contributions to add to this blog. His passion is to provide advisory and consulting services to CEOs and leaders of small and medium-sized companies.
Thomas began his telecommunications career in the late 90's as an operations manager for SBC running analytics and process management for SBC and Pacific Bell call centers. Today He oversees operations for Landstar Telecom providing services in the K12, Public, Private and Government sectors.
Besides growing up in and managing a family-run grocery store and restaurant, Andrea’s 40+ years of telephony experience has equipped her with the skill set and knowledge base needed to help build the CVA.
Having thrived in both the public and private telecommunications space, Andrea brings her passion for connecting business and customers to the CVA.
Alain joined Hornetsecurity in July 2022 as Vice President of Sales. He brings with him a vast knowledge of IT Security, as well as a successful track record in Channel growth strategy for all the Americas. He knows the needs of customers and resellers well and enjoys building strategic alliances to help people find solutions to their needs. At Hornetsecurity, Alain is building an environment that allows resellers to accomplish their managed service visions in a simple, secure, and cost-effective manner.
Eric Hernaez is a co-founder of TeamMate Technology and has served as the CEO since October 2022. Previously Eric was founder & president of SkySwitch, a leading provider of channel-only white label UCaaS to MSPs (sold to BCM One in 2020). His experience in the cloud communications space dates to 1999, when he started telic.net, one of the first service providers to offer SIP Infrastructure-as-a-Service. Since then, he has worked with several pioneering cloud native software companies including RabbitRun and NetSapiens
Rich Tehrani is a futurist and visionary in technology including cybersecurity, communications, blockchain and IoT.
A well-respected voice in the technology space, Tehrani has been interviewed and quoted by The Economist, Boston Globe, Newsweek, WABC Radio, WMAL, New York Times, BusinessWeek, USA Today, The LA Times and CGTN.
TMC, where he is CEO and Group Editor-in-Chief, has educated tens of millions of tech decision-makers via numerous web portals. The company’s ITEXPO #TechSuperShow has educated hundreds of thousands of global IT decision-makers for the past 20 years.
Tehrani founded TMCnet and has fostered its growth into one of the most popular Web sites in the world covering communications and technology. Rich is also the author of a widely read and popular blog covering cybersecurity, IoT, communications, and other technologies.
The author of a tech dictionary, Tehrani is also an expert witness, editor, top social media influencer and sought-after speaker. In addition, he serves as CEO of Apex Technology Services, a leading provider of quality, timely and professional managed & cybersecurity services to the Fortune 200 on down.
Stanley Louissaint is president of Fluid Designs Inc., a full service IT services provider in Watchung, New Jersey. Fluid, which Stanley founded in 2001, focuses on the computer, networking and application needs of small and medium-sized businesses. Offering services that include computer/network consulting, planning, design, procurement, implementation, maintenance, management, litigation support and e-discovery services, Fluid is a one-stop shop. Under his leadership Fluid Designs has grown from serving a handful of small businesses into a premier IT services company in the New Jersey region.
Stanley also has a deep passion for educating business owners through speaking engagements. He is an award-winning, international speaker and enjoys bringing meaningful content around business and technology.
Nick is an accomplished professional with a dynamic background in sales leadership within the telecommunications industry. With a robust seven-year tenure as the Vice President of Sales, he's demonstrated exceptional acumen in driving revenue and developing strategic sales initiatives. Nick's expertise extends to sales training, where he's played a pivotal role in honing the skills of sales teams, ensuring their effectiveness and success in achieving targets. His track record showcases a commitment to excellence and a deep understanding of the intricacies of the sales landscape in the telecommunications sector.
Donna Renee, Solutions Consultant for GreenStar Marketing is no stranger to telecom and the CVA. If you ordered any of the Gen 1 CVA videos, she was the voice of Wendy! Donna began her career in the world of voice over and in 2014 created a vertical in telecom. Now, almost a decade later, having gleaned much knowledge in this industry, she is well positioned to help telecoms and MSPs market their businesses through her role at GreenStar Marketing. GreenStar is a full-service boutique marketing agency, specializing in technology and telecom industries, that perfectly complements your direct/outside sales team. We are able to give our clients the digital reputation necessary to capture attention in today’s busy and competitive business landscape.
Lori has nearly 20 years of experience in creating innovative digital marketing strategies for B2B tech companies. Prior to joining Bigleaf, she led Marketing for Punchh, the leading digital loyalty platform for restaurants and retailers. She has spent most of her career in the unified communications and customer experience industries, leading and scaling marketing strategy for tech innovators like Talkdesk, Vonage, and Genesys. Having started her career journey building customer experience programs, Lori loves applying innovation and technology to solve complex customer problems in simple and efficient ways.
Sean Breeden is responsible for helping SkySwitch's Channel Account Executives acquire new partners and collaborate with them to increase their bottom-line success by assisting with platform demonstrations, cost analysis, and sales strategies. In the five years since he joined SkySwitch, Breeden has onboarded over 300 partners. He previously worked as a sales team lead at CoreDial, where he onboarded over 200 partners. Before entering the telecommunications industry, Breeden was the owner/operator of a Play N Trade video game franchise. Breeden received a Bachelor's degree in Management Information Systems from Cabrini College.
Jody Gonzales, a partner with UponAI has been a notable advisor in the telecommunications industry for the past 23 years, specifically focusing on business telephone systems and Voice-Over-IP systems. She holds three Bachelor degrees in History, International Studies and Spanish from Brockport University and current resides in Peachtree City, Georgia.
You may know her from her work as the CEO of Axtel Consulting and MyVoIP(r), now she is directing her energies to harness the power of Artificial Intelligence. UponAI is pioneering the integration of conversational AI and Voicebots with VoIP systems to enhance digital communication experiences. By bridging this gap, they're facilitating more intuitive and efficient interactions for VoIP companies and their users.
Viraj Mehta, a Partner at UponAI, brings a wealth of expertise from the telecom sector, with a strong foundation in Session Initiation Protocol (SIP), SIP Trunking, Direct Sales, Cloud, and Networking technologies. An alumnus of McGill University with a Bachelor of Engineering in Computer Engineering, Viraj has a track record of leading multifaceted teams and driving strategic initiatives that innovate at the crossroads of business and technology. Now at UponAI, he's channeling his efforts towards leveraging Conversational AI to redefine communication, aiming to create a future where technology enhances connectivity, engagement, and business growth.
Jordan has 15+ years of experience in the HR and payroll industry and loves working with small to midsize businesses to ensure they can take care of their HR needs from hire to exit and everything in between. He's a father of four and loves to be out on a mountain bike.